Phone Card Quality Feedback

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My Account » Phone Card Quality Feedback

Dear Customer,
Please share your opinion about the phone card you purchased.
Your evaluation will help us improve the quality of our cards.

Thank you.

Card you are rating:	(required)
Date of Call:	(required)
Time of Call:	EST (required)
Invoice or PIN Number:	(required)
Country you called From:	(required)
State you called From:	(optional)
City you called From:	(optional)
Country you called To:	(required)
City you called To:	(optional)

Please review the card in the following categories:

Access Number availability:

Always available

Sometimes busy

Unavailable most of the time

Ease and Quality of Connection:

Without difficulties

Have to try many times, finally get connected

Have to try many times - unsuccessfully

Voice Quality:

Clear

Broken voice sometimes

Echo sometimes

Minutes Billing Accuracy:

No extra charge beyond all charges listed on the website

Charged more than expected

Charged without connection

Phone Card's Customer Service response:

	I haven't called them up yet
	Problem solved within a couple hours
	Problem solved within 24 hours
	Problem solved within a couple days
	Problem never solved

Additional Comments:

Email	(Optional)
Name	(Optional)
Contact Phone	(Optional)

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